BANGKOK : -- Now foreigners can dial directly to seek help when the government has set up a hotline exclusively for them.
According to NNT, The new 24-hour call centre to receive complaints from foreigners in Thailand can be reached by dialing the 1111 hotline.
The centre will be manned by staffers of all 20
ministries so the complaints can be addressed quickly, said Prime
Minister’s Office deputy permanent secretary Chamroen Yutithamsakul.
The centre currently has English, Chinese and Japanese speaking staff to tend to callers.
The Prime Minister’s Office is also planning to include
staffers from Thai embassies in ASEAN countries to the centre to
service needed foreigners.
He said a budget has also been allocated for purchasing
lunch for individuals who visit the complaints center in person, as well
as for subsidizing the expense for the return trip of needy visitors.
Mr Chamroen said that for emergency matters, foreigners
should continue to use the existing 1155 24-hour hotline operated by the
Tourist Police.
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